At QR Collect, your privacy is of utmost importance to us. This policy outlines how we collect, use, share, and protect your personal information when using our services, such as workforce management, asset tracking, and visitor registration. By using QR Collect, you agree to the practices described in this policy.
1. Information We Collect
We collect the following types of information to provide our services effectively:
• Personal Information: This includes names, contact details (e.g., email addresses, phone numbers), and other identifying information collected during the registration or use of our services.
• Workforce Data: Employee and contractor information, such as timesheets, work schedules, and task logs.
• Visitor Information: For security and administrative purposes, we collect data related to visitors, including names, contact information, and the purpose of their visit.
• Asset Information: QR Collect captures data related to asset conditions, inspections, and maintenance schedules to help businesses manage physical resources.
• Technical Information: We may collect details about your device, such as your IP address, browser type, and usage patterns, to ensure proper functionality and improve user experience.
2. How We Use Your Information
The data we collect is used for the following purposes:
• Service Delivery: To provide, maintain, and improve the functionality of our platform, including processing timesheets, registering visitors, and managing assets.
• Communication: We may use your contact details to send important updates, notifications, or respond to inquiries.
• Analytics: We analyze usage trends and data to improve the platform’s performance, develop new features, and ensure it meets your business needs.
• Legal Compliance: In certain cases, we may need to process your information to comply with legal obligations or respond to lawful requests from public authorities.
3. Data Sharing and Disclosure
We do not sell, rent, or trade your personal data to third parties. We may share your information in the following circumstances:
• Service Providers: We work with third-party providers who assist us in delivering our services (e.g., cloud hosting, email distribution). These parties are bound by confidentiality agreements and are only authorized to use your data as necessary for service provision.
• Legal Obligations: We may disclose information when required by law or to protect the rights, property, or safety of our users and others.
4. Data Security
We prioritize the protection of your information by implementing industry-standard security measures, such as encryption, firewalls, and secure data storage. We regularly audit our systems for potential vulnerabilities and ensure that access to personal data is restricted to authorized personnel only.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Upon request, we will delete or anonymize your information if it is no longer needed for legitimate business purposes.
6. Your Rights
As a user of QR Collect, you have the following rights regarding your personal data:
• Access: You can request access to the personal information we hold about you.
• Correction: If any information is incorrect or outdated, you may request that we update it.
• Deletion: You have the right to request the deletion of your personal data if it is no longer necessary for the purposes for which it was collected. To request data deletion, please see the "Data Deletion Requests" section below.
• Objection: You may object to the processing of your data for certain purposes, such as marketing communications.
• Portability: In some cases, you can request to receive your personal data in a structured, machine-readable format.
To exercise these rights, please contact us at [email address] with your specific request.
7. Cookies and Tracking Technologies
QR Collect uses cookies and similar tracking technologies to enhance user experience, analyze website traffic, and personalize content. Cookies are small text files that are stored on your device when you visit our site. You can manage cookie preferences through your browser settings.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before sharing personal information.
9. Children’s Privacy
QR Collect is not intended for use by individuals under the age of 13. We do not knowingly collect personal data from children. If we become aware that we have inadvertently gathered data from a child, we will take steps to delete that information promptly.
10. Changes to this Privacy Policy
We reserve the right to modify this privacy policy at any time. Any changes will be effective immediately upon posting the updated policy on our website. We encourage users to review this policy periodically to stay informed of our practices.
11. Data Deletion Requests
12. Account Deletion
If you wish to delete your account associated with QR Collect, please contact us via email at dfitzsimmons@qrcollect.com.au with the subject line "Account Deletion Request." Include your account details, such as your full name and the email associated with your account, to help us identify and process your request. We will confirm the deletion of your account once it has been completed.
13. Contact Us
If you have any questions or concerns regarding this privacy policy or our data practices, please contact us at:
QR Collect
3 Blacks Road, Arcadia 2159
dfitzsimmons@qrcollect.com.au
+61 (0) 408 200 401